The Only One

Good Service is a given, and great service gets talked about. But outstanding, amazing service is something your customers will shout about.

Being the best at what you do is no longer good enough. In a world where your competition is literally a click away, being one of many gets you nowhere. You need to be the only one people talk about, the only one people recommend.

This thought provoking keynote has audiences enthralled from the very start as they discover the power of delight that comes from thoughtful personalisation, and excellent service, as well as gaining practical examples that have instant application in their business lives.

You can’t be just one. You have to be the only one!

This speech delivers immediately actionable outcomes and the opportunity for long term positive change. Perfect for any business looking to dramatically improve their referral, service and conversion rates.

As with all James’s presentations, the content will be tailored to your specific business situation, and event objective.

“Thank you James Nathan for blindingly brilliant suggestions that are simple to action. Brilliantly effective, a no brainer and easy to implement.”

Rohit Talwar, Futurist, Strategic Advisor, & Author 

“I was lucky enough to be given the opportunity to listen to one of James’s most recent Keynote presentations called ‘The Only One’. The essence of the presentation was about Service and how you need to delight nowadays, not just satisfy your clients. James gave examples from personal experience which really brought the presentation to life. His natural speaking style, interesting anecdotes and incredibly curious mind makes for wonderful listening – I wouldn’t hesitate to recommend James if you are looking for a keynote speaker that your audience will love.”

Pennie Withers, Professional Commercial Photography 

Fees & Availability

When you hire James, you’re not just paying for his speech or his training.

You’re investing in the years of dedication and his wealth of experience that will result in your audience learning James’s life’s work and being able to practically implement these new actions into their day-to-day roles.

You are getting James’s full attention away from his loved ones and personal business interests, to solely focus on you and your audience’s needs.

With a busy travel schedule and a regular commute between home and London James’s availability can be highly limited.

If you’d like to learn more about hiring James, get details of his fees and discuss availability, then simply drop your information into the form below.

However, if you have any specific questions or would prefer to speak to us directly, then you can email